We pride ourselves in making sure all our plants leave our care in top condition. We carefully wrap each plant individually to make sure they get to you in tip top shape.
Despite the upmost care we take to ensure our plants are packaged well for their journey, on rare occasions, some damage does occur during transit that is beyond our control. This is just the nature of online business.
As a result, to provide our customers peace of mind, we offer a promise to do everything in our power to leave the customer feeling satisfied with the end results. Should something unfortunate happen, please notify us immediately on email@example.com
For refunds/exchanges and credit, please refer to our Refund Policy.