UNBOXING YOUR PLANT MAIL


Thank you for your recent order and we hope that you received your plants without any problems. 


Once you've received your plant package, please do not delay unwrapping your plants as they have been eagerly waiting to meet you whilst in transit and we're sure you have been eagerly waiting as well. 


Once you have opened the box, you will notice that your plants have been carefully wrapped to minimise the stress of travelling. The wrapping will depend on the size, type and number of plants you have ordered but all plants sent by us have been carefully bare-rooted, roots sprayed with Seasol (to give them a little bit of boost whilst travelling) then the roots carefully wrapped to avoid any damage and the whole plant wrapped again with tissue paper to protect foliage or leaves. 


Your plants may look a little bit 'tired' from all the travelling they have been doing but soon will perk up to their normal, awesome self once they have had a little love and care from you!


Re-pot your plants as soon as you are able to and don't forget to give them a good drink of water (and plant food, if you wish) once potted up. 


We love keeping in touch with our plant babies and their new plant parents so don't forget to take a photo of your new plant and tag us to let us know that you have received them all safe and sound! 


Can't wait to hear back from you! 


xxBarbie


☆Reviews

Let customers speak for us

38 reviews
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Super happy

Great service, gentle packaging and awesome quality!

Highly Recommended

Barbie knows her sh*t. Really generous with her time and chill

very good

they are good. They don't use harmful chemicals on plants

Rare find!

Fast responses, great healthy plants and lots of rare options. Will purchase again!

All about the customer service

Excellent customer service!